Who we are
Our website address is: https://cnctooling.co.nz.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Credit Card Information.
We do not collect or store credit card details during online transactions.
All card transactions are processed by ANZ eGate via their own secure web site.
Company Policy
Returns
Should you change your mind about a purchase, or if you find you have ordered the
wrong item and wish to return any item, you should contact us within seven days of
delivery. Refunds can be paid to a New Zealand bank account of your choice, or
back to credit card excluding freight charges, unless the items were incorrectly
supplied, in which case CNC Tooling Specialists NZ LTD will cover freight costs to a
level not exceeding the original cost of delivery.
Returns should be made via a reputable courier company who are able to provide
proof of delivery. Any item returned by any other means is done so at the sole risk of
the purchaser.
If you change your mind about a purchase, please contact us immediately. If goods
have not been dispatched, a full refund will be possible. If goods have been
dispatched the buyer will be responsible for all freight costs.
Guarantee
All products are guaranteed against faulty materials or workmanship, but not against
improper use or normal wear and tear. If you are unhappy with any product
purchased you should contact us within 14 days of delivery to arrange replacement
or refund.
If on inspection the goods are indeed found to be faulty, CNC Tooling Specialists NZ
LTD will cover all freight costs and offer a full refund. If no fault can be found with the
supplied goods, the buyer will be responsible for all freight costs.
Pricing
All prices shown on this site are in New Zealand dollars and do not include GST
which will be charged at the current rate of 15.0%
GST may be added to international orders, please ask before ordering.
Prices are subject to change at any time due to exchange rate fluctuations, or any
other circumstances which are beyond our control.
Payment options
We accept Visa and Mastercard.
Payments are processed securely by ANZ eGate in New Zealand.
CNC Tooling Specialists NZ LTD does not view or store card information entered on
the ANZ eGate site.
New Zealand bank transfer or New Zealand cheque also welcome.